Testimonials from YELP
We had two mold abatement issues that required our calling our insurance company, Chubb. Shawn Caspi was sent to assess the situation and submit a report. In the end, Shawn, Unique Restoration, and Chubb proved themselves to be incredibly customer service-oriented. We ended up contracting with Unique for most of our repairs. These included mold abatement x2, roof repair, stucco repair, dry-wall replacement, and extensive painting. The sub-contractors were all professional, courteous, friendly, and completed their work in a timely manner. Shawn was extremely helpful. While I understand that Unique works with the insurance company, I felt that Shawn did his job with integrity and was a strong advocate on our behalf.
A month ago we had a sewer line fracture at our home causing flooding and exposure to mold. We called our insurance company on Sunday afternoon and by 8:30am Monday morning representatives of the insurance company accompanied by Unique Restoration’s remediation team were at our door.
Within and hour they had begun to evacuate our home, taking away damaged rugs, clearing the kitchen cabinets and investigating the extent of the damage.
Their team worked unceasingly to keep us comfortable a assured as they quickly did their job and within a few hours they had begun to bring equipment and personnel to begin alleviating the disaster.
We cannot possibly begin to tell the world how we appreciate their professionalism and assistance as we continue now, through their good offices to practically rebuild our home.
WHAT A FANTASTIC TEAM.
I recently had some water damage to my hardwood floors, carpets, walls, and furniture. I was put in contact with Unique Restoration to help remediate and repair all of the damage. From the first day of meeting with the project estimator, Frank, to the final walk through with the construction superintendent, Paul, the process was incredible. We signed the work order contract on a Friday and they started the work first thing as promised, Monday morning. Unique Restoration orchestrated the moving crew, flooring contractor, painter, plumber, upholstery cleaner, and final cleaning crew. There was never a glitch in work as Unique Restoration timed each process perfectly. The work took 4 straight weeks to complete because of the extensive damage necessary to correct all the issues. A few special shout outs to Edwardo and John the painter, Ara (Mirage Floor) the best floor guy, and Nick the mover and his crew. You guys were so polite and conscientious. Thanks for your professionalism. Lastly I have to thank the inside support at Unique Restoration. Marianne kept us apprised of scheduling times and Jeanna was always very prompt on answering my billing questions.
I’ve never worked with a sharper team of folks. Thanks UR!